{ "id": 80294, "date": "2026-08-11T23:02:00", "date_gmt": "2026-08-12T05:02:00", "guid": { "rendered": "https:\/\/contratame.online\/es\/candidate\/josepatt99\/" }, "modified": "2026-08-11T23:11:54", "modified_gmt": "2026-08-12T05:11:54", "slug": "josepatt99", "status": "publish", "type": "candidate", "link": "https:\/\/contratame.online\/en\/candidate\/josepatt99\/", "title": { "rendered": "Jos\u00e9 Francisco Rolando Patz\u00e1n Patz\u00e1n" }, "content": { "rendered": "

Profesional del \u00e1rea de Tecnolog\u00eda de la Informaci\u00f3n con experiencia en soporte t\u00e9cnico y gesti\u00f3n de
\nincidencias en entornos corporativos. Me caracterizo por mi capacidad de an\u00e1lisis, aprendizaje continuo y
\norientaci\u00f3n al servicio, brindando soluciones eficientes y oportunas a los usuarios. Soy una persona
\nproactiva, organizada y comprometida con el cumplimiento de objetivos, con facilidad para adaptarme a
\nlos cambios y colaborar eficazmente en equipos multidisciplinarios.<\/p>\n

– Cubr\u00ed la posici\u00f3n de Supervisor Interino de Soporte TI, coordinando la Mesa de Servicio y asegurando la atenci\u00f3n de requerimientos e incidentes dentro de los SLA establecidos.
\n– Lider\u00e9 el soporte tecnol\u00f3gico en Asambleas Generales, coordinando la preparaci\u00f3n, configuraci\u00f3n y monitoreo de los equipos para garantizar la continuidad de eventos cr\u00edticos.
\n– Particip\u00e9 en la ejecuci\u00f3n de ejercicios de continuidad del negocio (DRP y BSP) en conjunto con el \u00e1rea de Riesgo Tecnol\u00f3gico.
\n– Gestion\u00e9 la atenci\u00f3n de hallazgos y vulnerabilidades asignadas a Soporte TI, implementando acciones correctivas para reducir riesgos operativos.
\n– Administr\u00e9 el soporte de las Salas Inteligentes de Junta Directiva y Gerencia General, adem\u00e1s de capacitar a usuarios en el uso de las soluciones tecnol\u00f3gicas.
\n– Capacit\u00e9 e integr\u00e9 a nuevos colaboradores del \u00e1rea de Soporte TI, facilitando su proceso de incorporaci\u00f3n y transferencia de conocimientos.
\n– Promovido de personal outsourcing a contrataci\u00f3n directa por DITCA\/BANTRAB, en reconocimiento al desempe\u00f1o y compromiso demostrado.<\/p>", "protected": false }, "featured_media": 80303, "comment_status": "open", "ping_status": "closed", "template": "", "candidate_category": [ 278, 285 ], "candidate_location": [ 167 ], "candidate_tag": [], "class_list": [ "post-80294", "candidate", "type-candidate", "status-publish", "has-post-thumbnail", "hentry", "candidate_category-desarrollador", "candidate_category-programador", "candidate_location-guatemala" ], "yoast_head": "\nJos\u00e9 Francisco Rolando Patz\u00e1n Patz\u00e1n - Contratame.online<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jos\u00e9 Francisco Rolando Patz\u00e1n Patz\u00e1n - Contratame.online\" \/>\n<meta property=\"og:description\" content=\"Profesional del \u00e1rea de Tecnolog\u00eda de la Informaci\u00f3n con experiencia en soporte t\u00e9cnico y gesti\u00f3n de incidencias en entornos corporativos. 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