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Role Description (Job Purpose):<\/p>\n

You would be the first channel to provide the guide on the claim process that the customer needs to make online, if asked. Also, you would need to provide the information about current Rebate offers that are available for Big Brands as Contact Lents, Tiers & Appliances.<\/p>\n

Primary Responsibilities and Duties:<\/p>\n

Multitask, paraphrase and analyze the different systems to provide the correct information about policies and how the Rebate works, via phone or via email.
\nProvide the best customer service.
\nTransfer or send emails with all the steps-by-step instructions needed for the customer to claim their rebate.<\/p>", "protected": false }, "author": 3996, "featured_media": 0, "comment_status": "open", "ping_status": "closed", "template": "", "job_listing_type": [ 213 ], "job_listing_category": [ 221 ], "job_listing_location": [ 234 ], "job_listing_tag": [], "class_list": [ "post-54217", "job_listing", "type-job_listing", "status-publish", "hentry", "job_listing_type-tiempo-completo", "job_listing_category-call-center-servicio-al-cliente", "job_listing_location-guatemala" ], "yoast_head": "\nCustomer Service Representative | Trilingue - Contratame.online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/contratame.online\/en\/job\/maria-mc-guatemala-tiempo-completo-customer-service-representative-trilingue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative | Trilingue - Contratame.online\" \/>\n<meta property=\"og:description\" content=\"Role Description (Job Purpose): You would be the first channel to provide the guide on the claim process that the customer needs to make online, if asked. 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